Returns

All sales are final

Thank you for shopping with Amici Dion. All sales are final. We do not accept returns, exchanges or refunds for change of mind, fit, colour or personal preference, so please check the size guide and garment measurements on each product page before you order.

Defective items

We take pride in the quality of what we make. The only exception to our final-sale policy is a product that arrives defective or damaged, meaning a manufacturing fault or damage that happened in transit.

If your item arrives defective or damaged:

1. Contact us through our Contact page within 7 days of delivery.
2. Include your order number, a description of the problem, and clear photos showing the defect.
3. We will review your request and reply within 2 business days.

If your claim is approved, we will offer a replacement, subject to availability, or a refund to your original payment method. We will cover the return shipping cost for approved claims, and we will send you instructions for sending the item back.

What isn't covered

We cannot accept claims for items that:

• Show signs of wear, washing, alteration or damage after delivery
• Have had tags removed or are not in their original condition
• Show normal wear and tear, or natural variation in fabric, dye or finish typical of the garment (for example, our denim)

Incorrect or missing items

If you receive the wrong item or something is missing from your order, contact us within 7 days of delivery and we will make it right.

Refunds

Approved refunds are issued to your original payment method within 5–10 business days after we receive and inspect the item. Shipping costs from your original order are non-refundable, unless the error was ours.

Cancellations

We can cancel or edit an order only before it is dispatched. Please contact us as soon as possible. Once an order has been dispatched, it cannot be cancelled.

Contact

Questions? Reach us through our Contact page and we will reply within 1–2 business days.